Terms & Conditions

Payment & Prices

Cash is the only accepted method of payment.

The prices at this clinic may differ from those charged at other clinics.  Please check what you will receive as part of the service, the standard of products being used and the cleaning/sterilisation procedures of the clinic(s) you are thinking of visiting, so you have a clear idea of what you are paying for.  

My equipment is thoroughly cleaned and is serviced.  My reusable implements are cleaned, then sterilised in an autoclave.  As part of the sterilisation process, the implements are stored in sealed pouches so they remain sterile, and they are only opened when a treatment is about to begin.  

I use high quality Sterex equipment and products.  As part of your first treatment, complimentary products such as Witch Hazel and Aloe Vera are provided.  Sterex products are also available for you to purchase for the ongoing care of your skin.

I reserve the right to change treatments and prices without prior notice.

Hours of Work

Hours are by appointment i.e. there are no walk-in appointments.

Bookings

It is advisable to book appointments a few weeks in advance in order to avoid disappointment.

Consultations

By law, new clients must have a consultation before having their first treatment.  A medical questionnaire will be completed to check your medical history and your suitability to have the treatment, and a patch test will take place. 

Facilities

The clinic is located on the ground floor.  

There are ground floor toilets.  

There is free parking directly outside the clinic.

Appointment Cancellations

Please give a minimum of 24-hours’ notice in order to cancel an appointment.

Who Should Visit The Clinic?

Please attend the appointment by yourself.  

At What Age is Someone Classed as a Minor?

People under the age of 18 are classed as minors i.e. I am unable to treat them until they are 18 years old.

Mobile Phones

Please turn off your phone when entering the clinic.

Timekeeping 

It would be appreciated if you would arrive on time.  If you arrive late it will deprive you of your treatment time, because as a courtesy to the next client, your treatment will end at the originally-scheduled time.